Testimonials

I live in California, and for the last ten years Carol has managed my flat in London on my behalf. She has been the most capable and trustworthy property manager that I could hope for. She has advertised for tenants, managed maintenance and upgrade works, dealt with emergency overnight water leaks, and even handled the local relationship with my solicitors when I decided to sell. She is a great communicator (taking the timezone difference in her stride), and generally just a very pleasant person to deal with. I would recommend her to anyone!

Carol has managed my London flat since 2017 and has been extremely professional in her approach and tends to any issues immediately.
I have been very happy and as I live in Cape Town I am extremely dependant on her assistance.  I was without tenants for a month, but she managed to negotiate new tenants very swiftly for which I am very grateful.

Carol from Home Safe Lettings London provides an excellent service.  She was able to let my house very quick and found some very nice, trouble-free tenants.  Carol provided help with a few final jobs that needed doing before letting and is always on hand to address any problems that might arise.  I’m going to place a second property with Carol shortly

Carol has been managing my property for 2 years. She handles any queries or problems very quickly and efficiently along with her large team of handymen . She keeps me informed of any changes to local government regulations so that the property is always up to date with housing rules.
I would highly recommend her services.

When we started thinking about renting our property, we were a little nervous to get an agent involved. However, it has been the best thing we have done. Since meeting Carol, she has provided professional advise, made us feel so comfortable about renting our property and has been an absolute dream to work with. Carol made the whole transition so easy for us and is always there when we need her. I would recommend Carol to anyone that needs an agent. I wish Carol all the best in developing her portfolio and look forward to working with her in future.

I have never had to make use of a letting agent before neither have I ever purchased property in another country - dealing with Carol of Homesafe has been a very pleasant experience, she has not only taught me a lot but has made me realize that she has extremely high expectations and her attention to detail has certainly not gone in noticed. She has assisted me from Council tax to recovering of old furniture !!!!! Would highly recommend HLL.

Carol was recommended to me to manage my rental flat in Lewisham, following a poor experience with another agent. She found lovely tenants and was scrupulous in her pre let screenings.She has been very helpful and efficient and I would not hesitate to recommend her services.

As I am currently living in Australia I need to feel confident my flat in London is being looked after. I am renting it out through Homesafe London Lettings. Carol from Homesafe has been professional and also so approachable from the word go. I rely on Carol 100% to sort out any problems that may arise, knowing that she will keep me informed of any issues. I do not hesitate to recommend Homesafe to any prospective landlords.

I decided to take the plunge and buy a property to let. Next came the problem, who will look after me? I was introduced to Carol at HomeSafe London Lettings and haven’t looked back since.  Carol and her team have provided an extremely efficient and professional service. Their response to any problems that have arisen have always been quick resulting in prompt result.

We chose Home Safe London Lettings to act as a rental agent of our house on the recommendation of a friend. We have found Carol to be approachable, reliable and efficient.
As acting as a landlord was new to us, Carols’ team guided us through the process of renting a property, ensured all the appropriate certification was in place and has arranged for a couple of small maintenance jobs to be done as we  were moving  abroad.We found that the selection process of suitable tenants was thorough and thoughtful.

How to buy a property in London? – if you are not there….   Buying a property can be a daunting prospect and living thousands of miles away from where you want to buy does not make this any easier. We had talked about buying a property in London for a long time, but not being there, not knowing the market, and with little time to spare to look into this, buying remained an elusive idea for a long time. What we really needed were some words of encouragement, someone we trusted  and a helping hand. And all this we got through Homesafe London Lettings. Leigh and Carol were our eye in London, continuously suggesting and reviewing properties on the market that fit our specifications. Once we had identified “our” property, they linked us to a lawyer and surveyor, guided us through the language of contracts, continually ensuring our interests were met. Necessary repairs (both initial and ongoing) are quickly dealt with by Carol, looking at competitive quotes, efficiency, and good craftsmanship . This way the property was immediately ready for the rental market and rented successfully out in no time – with Carol advertising the property, meeting with potential tenants, vetting the selected tenant and arranging for all paperwork to be done.

I love having Carol manage my property while I'm overseas.  I have found her to be consistently personable and professional in dealings with me, other service providers and tenants. I like her proactive approach, attention to detail and prompt service delivery. She also provides valuable up to date advice and guidance regarding my legal obligations as a landlord. Importantly,  I feel assured my property is in the very best of hands and would happily recommend Carol and Homesafe London Lettings.